Ringgold Telephone Company LNP Form Access

Please Complete All Information Below

The purpose of the Trading Partner Profile is to obtain contact and connectivity information required to do business with our port partners. The parties agree that information contained in the Trading Partner Profile is operational in nature and subject to change.

Please make every effort to give 30 days notice of any changes to information.

1. General Trading Information

Company Name

Wireless or Wireline

ACNA/CCNA Code

OCN

Service Provider ID

LSR Version ID

FOC Version ID

Frequency of Change & Method of Notification

WICIS Version ID

2. Contact Information

A. Carrier Invoice Contact Information

Billing Point of Contact

Primary Contact

Address

Phone

B. Project Codes/Coordinated Cutover Orders for Multi-line Projects

Contact

Phone

C. 911 Contact Information

Contact

Phone

D. Fraud Concern Contact

Contact

Phone

E. Network Operations Center (NOC) Contact - Level 1

Contact

Phone

Mobile

Fax

Network Operations Center (NOC) Contact - Level 2

Contact

Phone

Mobile

Fax

Network Operations Center (NOC) Contact - Level 3

Contact

Phone

Mobile

Fax

Network Operations Center (NOC) Contact - Level 4

Contact

Phone

Mobile

Fax

F. Port Resolution Center (LSR Port Status & Reject Resolution) Contact - Level 1

Contact

Phone

Hours of Operation

Port Resolution Center (Escalation/After Hours) Contact - Level 2

Contact

Phone

Mobile

Port Resolution Center (Escalation/After Hours) Contact - Level 3

Contact

Phone

Mobile

Port Resolution Center (Escalation/After Hours) Contact - Level 4

Contact

Phone

Mobile

G. Residential Directory Listing Contacts

Contact Name

Street Address

City

State

ZIP

Phone

Fax

H. Commercial Directory Listing Contacts

Contact Name

Street Address

City

State

Phone

Fax

I. Industry Notifications

Contact

Phone

J. Account Manager Contact

Carrier point-of-contact for establishing a porting relationship should NOT be shared with your Port Resolution Center.

Title

Address

City

State

ZIP

Phone

Fax

Account Manager Contact - Level 2

Title

Address

City

State

ZIP

Phone

Fax

Account Manager Contact - Level 3

Title

Address

City

State

ZIP

Phone

Fax

Account Manager Contact - Level 4

Title

Address

City

State

ZIP

Phone

Fax

3. Porting Information

A. CSR/Pre-Order Processing

CSR Acceptance Window

Do you support CSR/Pre-Order requests?

If yes, where do we send requests for CSRs?

Do you have a required CSR form? If yes, please provde.

Primary CSR method

Secondary CSR method

Exception CSR e-mail

CSR fax

Special subject line elements?

Does your CSR provide DL information?

Standard Response Interval

Does the CSR identify holds or freezes?

B. LSR Processing

LSR system acceptance window

What is the minimum due date?

Do you support Saturday due dates?

Holidays?

LSR Version ID

Do you have a required LSR form?

Frequency of change & method of notification?

Primary Porting method?

To obtain access

URL

If by email, any special Subject line data elements?

If by fax, what is the primary and secondary fax number?

Can you provide an example of your response format?

Is your LSR processing centralized or regionalized?

If regionalized, how is it split? If multiple regions, complete for each.

Do you require a LOA for service bureaus?

Do you support directory listings? Req type JB

Standard Interval: Simple Port: LSR to FOC Response (FOC Accept or FOC Reject)

Standard Interval: Non-Simple Port (2-10 lines): LSR to FOC Response (FOC Accept or FOC Reject)

Standard Interval: Non-Simple Port (10+ lines): LSR to FOC Response (FOC Accept or FOC Reject)

Non-Simple Standard Interval: LSR to Port (less than 10 lines)

Non-Simple Standard Interval: LSR to Port (more than 10 lines)

Non-Simple or Complex Validation fields

What is the required address information?

Multiple Accounts Port

Cancel (SUP 1) Interval

Reschedule (SUP 2) Interval

Modify (SUP 3) Interval

How do we escalate if response is not received according to FOC interval?

Do you reject if DDD on the request is less than the interval or do you return with the first available DD?

Can Trading Partner retain/change DL on CB (ELT A or ELT C)?

NPAC Concurrance: As the ONSP, do you send Concurrence to NPAC acknowledgement the FOC DD?

If TN is not activated on due day, do you cancel SV in NPAC?

Are snapbacks allowed?

Do you have specific Porting rules/requirements or a Porting Guide? (If so, please provide a link)

Do you have a list of standard LSR Reject Responses?

Will you notify us if there are any systems or processing issues?

Max DD Accepted

C. LNP Process - Simple Ports

Validation Fields (Simple Ports): what are the minimum fields required to submit a Simple Port?

If you require Account Number or Passcode, do you provide via CSR?

Do you require an Authorization Name?

If the order is not eligible for Simple Porting, will you supply a DD or ask to resubmit as a complex port?

Which of the four Simple Port validation fields do you require?

D. Expedites

Do you accept Expedited LSRs?

Where to send expedited LSRs?

Criteria/Policy

E. LNP Completion

When are translations completed (TN removed from the switch) as the ONSP?

F. Disconnect/Cancellation/Supplement Policy

If multiple regions, complete for each region.

How many days will you keep a port request pending after a FOC date before it is cancelled in your system?

Do you allow Trading Partner to send Reschedule (SUP 2) on/after Due Date?

Do you allow Trading Partner to Modify (SUP 3) on/after Due Date?

Do you cancel the PON if the PON is in rejected for a certain period of time with no supplement sent by Trading Partner?

As the ONSP, do you accept a Cancellation (SUP 1) on the due date?

F. Projects

Do you require a Project code/ID for large ports?

What is the Project threshold?

What is the Project interval?

Do you have a Project process?

Do you require a different format for large ports?